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TCU Frog Bucks Frequently Asked Questions
Frequently Asked Questions:

TCU Frog Bucks Accepted here

What are Frog Bucks?

Frog Bucks are dining dollars that can be used at participating restaurants off campus. The funds are placed in an account that resembles a debit account. This account is then accessed when you present your TCU ID card as a form of payment.

Do Frog Bucks come with my Frog Pass dining plan?

Yes, with the exception of the Frog Pass Silver. Each TCU dining plan (called a Frog Pass) provides access to our main dining location, Market Square located in the Brown Lupton University Union. With the exception of the Frog Pass Silver a pre-determined amount of Frog Bucks are included in the Frog Pass dining plan.

I received a 'login failed' error message. What do I do?

We see this error frequently with Mac users. If you are a Mac user, please try to use Chrome first. If you cannot do that, please follow these instructions:

  1. Pull up Safari
  2. Click on "Preferences"
  3. Click on "Options"
  4. Click on "Privacy"
  5. Click on "Cookies"
  6. Click on "Never"
  7. Please try to login again after the above updates.

Can I use Frog Bucks on campus?

Yes. You may use Frog Bucks at every campus dining location and snack bar location.

Where can I use Frog Bucks off-campus?

Click HERE for a list of participating locations.

If I have a Frog Pass Dining Plan and ran out of Frog Bucks, can I get more?

Yes. To find the directions on how to add Frog Bucks please click here: Make A Deposit

Do I have to have a Frog Pass Dining Plan to get Frog Bucks?

No. Any student, faculty or staff member may purchase Frog Bucks. To find the directions on how to add Frog Bucks please click here Make A Deposit.

What happens if I lose my ID Card?

You should treat your ID card the same way you would a credit card—report it lost immediately.

  1. Simply log onto my.tcu.edu.
  2. Click on "Helpful Links"
  3. Click "Frog Bucks"
  4. Check the "I Agree" box
  5. Press "Continue"
  6. Choose "Report Card Lost"

You can return to this same site to report it "found". You may also contact the ID Center or the TCU Police to report a lost or stolen card.

Can I get a refund of my Frog Bucks?

Frog bucks that come with any Frog Pass dining plan will roll over from fall to spring, but they are NOT refundable at the end of the school year. Any unused Frog Bucks that have been added outside of a Frog Pass dining plan are refundable. Amy remaining balance will be credited to students' TCU accounts the week after Spring Commencement.

Are there any restrictions on what I can buy with Frog Bucks?

Yes—you may not purchase alcohol or tobacco products using Frog Bucks.

TCU Frog Bucks